Frequently Asked Questions

Category Articles
What is the difference between the Web Player for Mac vs. PC?
Added on Fri, May 25, 2012
The Web Player plug-ins for Mac and PC are identical in how they function, look and feel, providing equally powerful TV search experiences. Supported formats include MPEG-2 program stream and transport stream; H.264; QuickTime (.mov) and WMV ... Read More
What operating system and browser can I use it in?
Added on Fri, May 25, 2012
SnapStream's Web Player supports Windows XP+ or Mac OS X 10.6.3+ (Snow Leopard). For Windows, the supported browsers are Chrome, Firefox 3.5+ and Internet Explorer 8+. For Mac, the supported browsers are Chrome, Firefox 8+ and Safari 5.1... Read More
Can I fullscreen the video?
Added on Fri, May 25, 2012
Presently, you cannot totally fullscreen the video in the SnapStream Web Player. For the mean time, Full Mode will increase the size of the video within the Web browser. Read More
What is the benefit of the Web Player plug-in over the Enterprise TV Link software?
Added on Fri, May 25, 2012
The user can install the Web Player plug-in, as it self-deploys in any compatible Web browser. Most of the time, it won't require involvement from your IT network administrator because the security privileges are minimal. The Web Player... Read More
Does it have all the same functions as the Enterpise TV Link software?
Added on Fri, May 25, 2012
Most of the functionality that was present in the recognized aqua viewscape is included in the Web Player with the exception of live TV playback and fullscreen mode. Live TV playback will be coming in a subsequent release of the Web Player,... Read More
Do I need to be connected to the internet?
Added on Fri, May 25, 2012
No, the Web Player can be installed from your SnapStream and videos are streamed from it also. Read More