At this time, only a few features are removed: iTunes integration and lineup change detection. If any of these features are critically important to your workflow, you may want to postpone your upgrade til the next release. Read More

If you're running 4.x, the upgrade to 5.x will be a hands-on process with our support team. After preparations have been made, the entire upgrade procedure might involve up to a day of downtime... Read More

It depends on several factors on whether you are eligible for clustering: • Your SnapStream must meet the hardware qualifications to run the fifth generation platform&mdash... Read More

No, a part of the upgrade procedure involves re-writing all of the TV recordings with new tags, so there will be a conversion process on all of the files. We recommend backing up your files locally before upgrading. Read More

Great! Contact our support team to discuss your eligibility, benefits and upgrade strategy. SnapStream technical support representatives are available Monday - Friday between 8 a.m. and 5 p.m. CST by phone at 1-877-696-3674 or e-mail at support... Read More

Clustering is the most practical solution for those who want to simplify the task of managing multiple SnapStreams. The SnapStream SD/HD can be linked to increase the number of available tuners and... Read More

Expect to experience up to a day of downtime for the SnapStream upgrade. The process can require two to three hours of actual downtime for the import of application data, and another two to three hours for the file conversions to take place. Read More