Frequently Asked Questions

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USB-UIRT Naming
Added on Thu, Aug 25, 2016 at 1:42 PM in SnapStream General FAQ
IR Blaster Hardware Setup
Added on Thu, Aug 25, 2016 at 1:41 PM in SnapStream General FAQ
Storage Space FAQ
Added on Thu, Aug 25, 2016 at 1:23 PM in SnapStream General FAQ
Program Guide displays incorrectly in Internet Explorer
Added on Thu, Aug 25, 2016 at 1:12 PM in SnapStream General FAQ
SnapStream iPad App
Added on Thu, Aug 25, 2016 at 1:11 PM in SnapStream iPad App
Choppy / Stuttering Playback in the web player when using Internet Explorer 9 (IE9)
Added on Thu, Aug 25, 2016 at 11:35 AM in SnapStream General FAQ
How to collect logs from the Mac Console
Added on Thu, Aug 25, 2016 at 11:28 AM in SnapStream General FAQ
Punctuation marks display as underscores in filename
Added on Thu, Aug 25, 2016 at 11:26 AM in SnapStream General FAQ
Using an AOL domain e-mail in the From field of a clip share may cause failure to deliver
Added on Thu, Aug 25, 2016 at 11:22 AM in SnapStream General FAQ
Non-administrative users do not see closed captions in the web player
Added on Thu, Aug 25, 2016 at 11:04 AM in SnapStream General FAQ
Most Popular Articles RSS Feed
Can I record from my satellite or digital cable system? How many set-top boxes will I need?
Added on Wed, May 23, 2012
What are the system requirements for SnapStream?
Added on Tue, May 22, 2012
Can multiple channels be watched live at the same time? Is picture-in-picture (PIP) supported?
Added on Tue, May 22, 2012
Can I scan for QAM channels on my cable feed? Can I use SnapStream HD to capture encrypted HD content from my digital cable or satellite feed?
Added on Thu, May 24, 2012
Can I play live TV from SnapStream into my editing system using a SnapStream HD-SDI Playout Node?
Added on Thu, May 24, 2012
What is the turnaround time to order SnapStream?
Added on Wed, May 23, 2012
What inputs does the SnapStream HD have?
Added on Thu, May 24, 2012
How many users can connect to SnapStream at once? Are there per user fees?
Added on Wed, May 23, 2012
How would I set up a SnapStream HD Cluster?
Added on Thu, May 24, 2012
What kind of battery backup do I need to use with SnapStream?
Added on Thu, May 24, 2012