Why should I upgrade?

View the most recent release notes.

SnapStream for Mac, PC and iPad

  • Play SD or HD TV recordings from any popular Web browser
  • Supports Mac OS X 10.6.3 and above; Windows XP and above
  • Smart plug-in self deploys; can usually be updated without IT
  • Monitor TV with the auto-scrolling, interactive transcript
  • Click on a keyword in the transcript to jump ahead
  • Search, play, clip and share TV from your iPad
  • Watch up to 4 recordings simultaneously with the multi-viewer
  • Capture video screenshots in native resolution
  • Play multiple pieces of content in sequence, with TV playlists
  • Add custom tags to media items as search meta data
  • Watch live TV with channel changing NEW!
SnapStream Web Player

Clip and Share to Cloud + Social Media

  • Share TV clips in the cloud for universal playback from any computer or mobile device with a connection to the Internet
  • Recipient receives an email link to view the video file, download the file or view the transcript
  • Select a text block from the transcript to make a clip
  • Make and save edits to the transcript text
  • One-step clip-and-share to the cloud
  • Social TV integration: tweet TV clips on Twitter and upload TV clips to YouTube NEW!
  • TV Alerts intelligently auto-clips the topics you're tracking and embeds them inside your email summary NEW!
  • With auto-sharing enabled, the auto-clipped content gets shared to the cloud automatically, so anyone can watch it NEW!
  • Add clips or segments to TV playlists NEW!
SnapStream clip sharing to the cloud and YouTube SnapStream clip sharing to the cloud and YouTube

Enhanced TV Search and TV Library

  • TV search employs advanced language intelligence and contextual factors to deliver and suggest high quality, relevant results
  • Sort TV library content by date and channel
  • Preview program guide results above organic TV mentions
  • Toggle between recordings and guide results
  • Easy text fields simplify advanced search syntax
  • Create saved filters to refine your TV search results
  • Nest or expand search results by TV show
  • Notifications pop up with progress on processing tasks
  • Run Workflows, SmartChapters and ShowSqueeze from the search results, the Web Player and your Playlists
  • Easily find and skip to different points of mention within a show using the Web Player's search tab NEW!
Workflows

Recording Improvements

  • Record segments of the day in reference to the program guide
  • Record TV 24/7 with seamless recording block transitions
  • IR blast sub-channels when using ATSC/QAM converter boxes
  • Black out specific chunks of time from your 24/7 recording jobs
  • Drag and drop to set recording priorities on the fly
  • Distinguish partial recordings from full-length, so you can tell if a job did not complete
  • Easily resolve scheduling conflicts in the Recording Manager using priorities and in the EPG when illuminated in red NEW!
  • Set up manual recordings with one-hour blocks in the EPG NEW!
Recording priorities

SmartChapter Commercial Detection

  • SmartChapter auto-detects where TV commercials occur
  • Web Player timeline now displays color-coded segments
  • Skip between programming and commercial SmartChapters
  • Two ways to SmartChapter your recordings:
    • Select a batch or individual recording from the library
    • Set up a workflow for specific types of recordings
  • SmartChapter generation is now up to 200% faster for HD files and 40% faster for SD files
Workflows

Set Up Workflows

  • Initiate Workflows based on triggers, such as when a recording starts, days after a recording finished, or when a clip is created
  • Using filters, like category and channel, to selectively perform actions such as ShowSqueeze and SmartChapter
  • ShowSqueeze Live allows you to transcode recordings as they hit the air and also view the video while it's converting
  • Run Workflows from the Library, the Web Player or a Playlist
  • Set permissions for different user groups to run Workflows
  • Automatically share clips and transcripts
  • Export to Amazon S3 (online cloud storage)
Workflows

Speed Enhancements

  • Search TV from the Web interface up to 4X faster
  • With increased speed performance, the ShowSqueeze Node transcodes faster and handles 8 (HD) to 10 (SD) jobs simultaneously NEW!
  • Program guide updates are up to 80% faster
  • Daily updates occur more frequently and consistently
  • Lighter, faster and more efficient queries for high traffic
  • Edit custom lineups from the Web interface
  • Intelligent updater removes duplicates from multiple TV sources
  • Faster page loads in the Web interface
SnapStream program guide

Build a SnapStream Cluster

  • Record and search more TV by adding SD/HD tuners
  • Expand your archive with SnapStream Storage Nodes
  • Save disk space by mass-ShowSqueezing recordings to WMV or H.264
  • Transfer TV content into editing suites seamlessly with the HD-SDI Playout node
  • Networking enhancements for large clusters
SnapStream Clustering

SnapStream API

  • Programmatically interface with SnapStream software
  • Implement custom solutions quickly and easily
  • Pass and receive data between SnapStream and external apps
  • Do things like: manage and create tasks; search and create notifications; automate custom workflows
  • Uses JSON Web Services

Reliability Enhancements

  • Improved database backend: SQL Server Express instead of INI and XML files
  • Record TV and execute tasks with greater fault tolerance
  • Recordings and post-processing tasks are dispatched across nodes with more intelligent error handling
  • Service architecture designed from the ground up to be more robust, e.g. you will receive a notification e-mail if any individual tuner goes offline and each tuner will automatically be reallocated to match your recording priorities
  • Enhancements to back-end file streaming improves recording reliability in large clusters
  • Improved reliability of recordings in a cluster configuration
  • Improvements from 4.9.3 to 6.3:
SnapStream 4.9.3
(old hardware)
SnapStream 5.x
(old hardware)
SnapStream 6.x
(new hardware)
OS
Windows XP
Windows XP
Windows Server 2008
Web Server
SnapStream-built
IIS Express
IIS
Data Store
XML and INI files
SQL Server Express
SQL Server Express
Good
Better
Best!

Core Improvements

  • New web interface runs on Microsoft IIS Express and is simpler, more nimble, and more intuitive
  • Logging interface is faster and fully equipped to handle clustered systems
  • Improved logging enables you to easily search your logs to isolate user activity and resolve problems
  • “Prediction-based" file distribution makes more efficient use of disk space by using the upcoming recording schedule to put files in the best possible place
  • Oldest content expires first, casting across all hard drives (in a cluster)
  • Folder security in the Web interface: grant specific user groups permission to view and access particular video folders in the library
  • Encrypted communication between all clients and SnapStream for improved security
  • Improved task resource allocation and prioritization
  • New input formats of ASI and IPTV NEW!
  • Storage expands up to 36TB in a single SnapStream NEW!

SnapStream Version 6 Upgrade FAQ

Am I eligible for this upgrade?

It depends on several factors:

  • You must be within a current and fully-paid service contract.
  • Your SnapStream appliance must meet the hardware qualifications—SnapStreams on a first generation platform will not qualify up front, but hardware upgrades can be made on a case-by-case basis.
  • Contact us by phone at 1-877-696-3674 or at support@snapstream.com to verify your eligibility.

Why should I upgrade?

Best reasons for you to upgrade now:

  • You want to simplify the task of managing multiple SnapStreams by combining them into a single SnapStream Cluster
  • You heavily use the Web interface, and need to be able to play back search results and create clips from the Web Browser
  • You would like to set up Workflows for ShowSqueeze, SmartChapter and more
  • You would benefit from sharing TV clips in the cloud, auto-clip and auto-share
  • You need a multi-view environment
  • You want to detect commercial breaks and verify ads with SmartChapters
  • You want to take advantage of SnapStream's API
  • There’s a bug fix in version 6.3 that solves a problem you’ve been encountering. Reference the full release notes
  • Contact us by phone at 1-877-696-3674 or at support@snapstream.com to verify your eligibility

How do I upgrade?

  • If you’re running 4.x, the upgrade to the latest version of the software will be a hands-on process with our support team. After prep, the entire upgrade procedure can involve up to a day of downtime. Additional SnapStream equipment may be recommended or even required.
  • If you’re on 5.x, the upgrade process is relatively easy. Contact our support team for upgrade instructions.