First Friday Employee Feature

First Friday Employee Feature - Abigail Adams


How did you find SnapStream?

I was hired as an accounting temp, and I actually started two weeks before the office closed down in March 2020 for the pandemic. It was kind of funny because as a temp, that was the first company that I was paired with. So I only worked for SnapStream.


What is your role at SnapStream?

My current role is as accounts receivable analyst, which means I handle all of our contracts renewals and our invoicing process. A lot of my job is behind the scenes making quotes, tracking upcoming renewals, while managing our collections process. Being a SaaS company, our invoicing process is a little bit more complex than normal, and it's basically my job to make it all automated.

How have you grown since working at SnapStream?

Being so young, this job has taught me a lot of professionalism. Everyone I work with is so willing to teach me something, so willing to offer me insights on what we are supposed to do and not do in the industry. It's kind of the number one thing I love about this job. I have some many willing mentors to teach me the skills that I was never taught in the classroom.

What do you like about SnapStream?

I wake up every single day happy to go talk to the people that I work with. And what we do here is very exciting, and it's very interesting, and we're all very quirky people. It's fun. We have our own laughs, and we really do enjoy the journey together.


Slack is a big communication tool for SnapStream. What are your favorite fun channels?

The fitness channel is one, which I am kind of advertising that one right now. We're really getting it started. It's one of our SnapStream favorites as we all really get involved in the challenge and like coming up with the team names and just even submitting the actual workouts. It's a really good time that, and I do love our wonder woman chats too with just the women. It's good to talk amongst the tech company women that we have here.


Tell us more about the fitness challenge.

The fitness challenge is going to be all of Q2, so it's going to go from April 1 to June 30. You submit your own workouts, and you can do it either by photo or your Apple Watch or however way you are recording your fitness, you can just submit it that way. And then you also have weekly challenges that people submit photos of that a lot of times. Aaron would try to copy the outfit of the person in the workout video, and it was great.  You get rewards, you get amazon gift cards for so many points, and we do have teams, and we have an Olympics at the end, for whatever team has the most points.


What do you like to when you're not at work?

I am still in my Master's at the moment, so it's gonna be fun, but when I'm not working or in class online, I'm probably hanging out with my friends and family. We love the Houston rodeo, but we're also really big sports fans. We love the Houston Cougars. So it's work, school, sports, and rodeo - when I can.

quickly find personal and team clips and latest recordings

SnapStream Release 22.1

At SnapStream, our mission is to help you harness the power of moments so you can better communicate with your audience and form deeper connections. Our team has been hard at work improving the core of the SnapStream experience (and building a few new things too). The 22.1 release of SnapStream includes enhancements to the web player, transcripts, and the SnapStream homepage as well as some exciting new transcription features.

Web Player & Transcript Redesign
We have redesigned the video player with user-friendly controls that more closely follow standard media players.

user-friendly controls that more closely follow standard media players
Transcripts in SnapStream have also been improved. New text resizing options and responsive text selection make it easier than ever to find the precise moment you want to clip.


Generate Platform-Wide Transcriptions
Go beyond closed captions by generating transcripts of your live streamed events, caption-less recordings, and video files you upload into SnapStream. Your SnapStream Cloud includes 10 hours of transcription per month. Please contact us if you need additional hours.


SnapStream Homepage Redesign
The homepage has been redesigned to save you time by displaying your latest recordings and clips without having to navigate to the Library or Guide. Also on the homepage, we now display helpful metrics for “clips created by me” and “clips created by my organization” in the last 30 days.

find clips you've made as well as clips from your organization


New: Create Alerts from Search
You can now create an alert from any keyword search within SnapStream. Simply click the “Create an Alert” link at the top of the search results page to configure and save an alert for your search term.

create alerts in SnapStream from keyword searches


Register to attend a webinar on April 7 at 11:00am ET with Rachel Bodnar (our new Product Manager 🥳) and Benny Bowden from our product team when they'll demonstrate how to navigate the home page and use the clipping controls. They’ll also share future roadmap plans and answer any questions you have about this or upcoming releases. You can view the full release notes for 22.1 in our Support Center.

Meet our March First Frida Employee - Katie Lang

Feature Friday: Katie Lang

How did you find SnapStream?
A little over four years ago, I was working as a nanny, which I loved but had been doing for seven years, so I was looking for something different. I had never worked in an office before, so it was definitely something different for me. I found the job post on Indeed for a personal assistant to Rakesh. I came in for an interview on a Tuesday and by Thursday I was working at SnapStream. It was great to just be able to get started, so I thought that was super cool.

What is your role at SnapStream?
I’ve worn many hats at SnapStream, but currently I’m the Associate Product Owner working with the engineering and product teams. It's my first time to actually have a team. It's really exciting working with engineering because I'm working with people I've known for years but never worked with directly. We have a lot of features that we'd like to add to the product, but we have to prioritize them and break them into bite sized pieces for the team to work on them. That’s what I do as the product owner is to prioritize features, which means I spend a lot of time in Jira.

How have you grown working at SnapStream?
When I first started at SnapStream, I honestly had never used something like Google sheets, and now I use all kinds of technology all the time. I haven't met a tool that I can't figure out if I put a little time and effort into it. I started out working mainly with Rakesh, and then I started helping out with some of the day-to-day things that the company needed. That enabled me to work with a lot of people in different departments, like running company events, kickoff meetings, and getting food for everybody. So I’ve learned everybody's idiosyncrasies about how they eat as well. I won't name names, but when we ordered banh mi sandwiches for the entire company, one person ordered just egg and bread on their banh mi, and that was it. So basically an egg sandwich.

What is one of your favorite things about SnapStream?
I would say 100% the people. I've made so many friendships at SnapStream. I enjoy hanging out with them like when Aaron, Fred, and Patrick came into town. I was excited because I hadn't seen them in a very long time, and had never met Fred in person. When Pete scheduled the meeting I was like, “wow this is awesome that I get to hang out with my coworkers and have a lot of fun.”

What do you do when you’re not at SnapStream?
I really like to sew a lot. I make outfits for my kids, and it's very important to me that they are wearing 100% matching outfits. I’ll make hats, shirts, and pants. What I like the best is that I can pick really absurd fabrics - snails and rainbows or frogs or opossums - although I haven't found any opossum fabric yet. When I find a pattern and the fabric, and then I see my kid wearing it, it’s a very satisfying hobby.

Meet our March First Frida Employee - Katie Lang

Feature Friday: Benny Bowden

Hello SnapStream universe! Here at SnapStream, our people are everything, and we like to show them off. This week, meet our our product designer, Benny!

How did you find SnapStream?

I was looking for a new role that was remote. So I was scouring LinkedIn and all kinds of places for remote type work, but, funny enough, the role came through a friend of a friend of a friend that knew SnapStream’s President Tom (Cabanski) who was looking for a designer. I think they had been previous co-workers, so I connected with Tom and the rest is history. I started SnapStream probably three weeks later.

Tell us about your role at SnapStream?

I am a product designer, SnapStream’s single product designer, which means I work with our company's leadership and product team to determine what features we want to build and then how we want to build them. I create designs and specifications and instructions for the user interface and how the experience of that feature should work. I then work with the engineering team to implement the design.

What are some ways that you have grown since you've joined snap stream.

In previous roles, I typically worked on new products, so we were building from scratch with users who were onboarding for the first time. This is my first experience working on a product with some history and background. SnapStream as a company, and as a product, is over 10 years old. As a designer I have to take into account what does that mean for our customers. And, more importantly, what does that mean for building new features for those users or even changing the way existing features work that they've been using for over 10 years.

What is one of your favorite things about SnapStream?

I've been remote with SnapStream from the start, and so there were a lot of unknowns about how integrating into a company culture would work without ever meeting people I’d be working with in person. It's actually been really good. SnapStream has a lot of good habits and practices and processes in place that make everybody feel like an integrated part of the team, even though we're not in person. I think that is really important and something that the world is still trying to figure out right now, but SnapStream is doing a great job.

A close second is that we all trust each other to be the experts in our domains. SnapStream, comparatively to some other tech companies, is fairly small. We're only 32 people. So that requires a lot of trust, and I have experienced walking out that trust with each other and allowing ourselves to be the experts in own domain. Yes, there are challenges and verifying that the decisions we’re making are right, but allowing people to go with their gut and make decisions has been another really big positive.

What do you like to do when you're not working at SnapStream?

I live in Kansas City with my wife and my dog, and we spent a lot of time with family. My wife and I really enjoy experiencing coffee. I say experiencing coffee, because almost every weekend is a journey from the suburbs to the city to try a new coffee shop or to learn about a new place that we haven't been before or revisit a favorite place. Coffee’s really close to our hearts. I also like to run. My wife and I participate in a relay race every year with friends from college and other people we've met along the way. Staying fit and trying to stay ready for that each year when it comes around is a lot of fun, I really enjoy it. It's a really unique run over a 36 hour period where you and 11 people on a team take turns running legs for a total of 36 legs. Each person runs three legs on the race and varying distances. In all, you end up running about 200 miles in that 36 hours passing pass the baton off to each person. Two vans take turns letting people run the legs, so you sleep when when you're not running. But usually the adrenaline is pumping so much, and you're having so much fun that you don't really get much sleep until afterwards.

The Importance of Video To Traditional Newspaper Companies


While the exact beginning point of journalism is subject to debate, one thing remains clear; there's a continuous evolution of methodology and processes.

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Feature Friday: Jill McDevitt

Meet our customer success guru, Jill McDevitt

Hello SnapStream universe! Here at SnapStream, our people are everything, and we like to show them off. This week, meet our our customer success guru, Jill!

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The State of Local News

The State of Local News

For over two centuries, the for-profit business model that sustained local journalism in the United States has been challenged by technological and economic forces. For years, local news outlets have struggled to survive because of advertising-based models, but the COVID-19 pandemic and recession have created an "extinction-level" threat.

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Feature Friday: Emily Rutledge


Hey SnapStream Fam! Here at SnapStream, our people are everything and we like to show them off. This week, we'd like to introduce you to our incredible Team Lead for Customer Success, Emily!

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What Is News Avoidance and How Can You Avoid It?


The Reuters Institute has reported an upsurge in the number of people that actively avoid the news. News avoidance is a growing problem that threatens not just the media industry but democracy at large. While news avoidance still existed in earlier years, the COVID-19 pandemic has fuelled this trend and worsened an already bad situation.

In early 2020 when news of the pandemic first hit, most of the world sought answers and information on the pandemic from news sources. Initially, there was an increase in news consumption, but this changed as the pandemic progressed. Some people, feeling stressed and helpless about the situation, began to avoid the news because of the anxiety it caused them.

In this article, we will be discussing news avoidance, its effects, and how to get back the news avoidant consumers.

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