Release Notes 9.4
Release Notes 9.4
New Features
- New and improved clipping interface
- Add Branding (Intro/Outro) to Clips
- Export to Kaltura video platform
Improvements & Bug Fixes
- Live button to jump to the current time
- Seek closer to the live edge for in-progress recordings
- Automatically set the opposing clip point
- User setting to auto minimize task notifications
- Option to play at the start, last watched or Live position of In-Progress Recordings
- Option to switch FPS filters for QAM Encoders
- Option to make Clip thumbnail generation asynchronous
- Support for DropBox Pro/Business Team folders
- Allow smaller clip sizes
- Add SnapStream STB to SnapStream Pro
- Fixed – Don’t require “Administer Server Settings” to enable “Allow Playing to Set-Top Box”
- Fixed – Exporting to OneDrive for business doesn’t seem to work but export task shows successful
- Fixed – Local DVB-T lineup configured with channels using 8 Mhz bandwidth changes to 7 on click
- Fixed – Editing a DVB-T lineup and clicking any of the configured channels, changes the bandwidth to 7 Mhz
- Fixed – Adding an emoji after composing a tweet causes linebreaks to be removed
- Fixed – Thumbnail generation was causing clips to take longer than necessary
- Fixed – Input fails after a couple of keypresses when viewing in-progress recordings on mobile
- Fixed – HLS playback of some random segment sizes causes a recording to be unplayable
- Fixed – Users with the social admin permissions can change a queued post/tweets target account to a user account
- Fixed – Pasting into the social dialogs is scrolling to the bottom of the page
- Fixed – a clip hang
- Fixed – Right Single Quotation Mark Causing JW Export to Fail
- Fixed – Remux step of clip failing when the end is near the end of the file
- Fixed – Recording slice change not happening on video sync point
- Fixed – Scrolling transcript during playback stops part way through very long recording
- Fixed – Tweeting with an exclude tag disables monetization and doesn’t add the exclude tag to your video
- Fixed – Restart process hung after communication timeout
- Fixed – Social media update polling is too frequent
- Fixed – Clip and Transform to H.264 MP4 results in embedded captions being lost in the resulting MP4
- Fixed – Watching Live TV from a non-multicast stream opens up VLC instead of playing back in the webplayer
- Fixed – LiveTV from STB: Video freezes when recording finishes on same channel
- Fixed – Jittery video 2 minutes into clip when playing back in Chrome. Audio goes out of sync when dropped into Premiere
- Fixed – Twitter randomly fails when trying to tweet
- Fixed – Last chosen clip folder is not persistent and always defaults to first alphabetically listed folder
- Fixed – Unable to Add Export folder with OneDrive account unless you have the Post Videos to YouTube permission
- Fixed – Exporting to OneDrive works when the account is a OneDrive Personal account, but not when it is a OneDrive Business account
- Fixed – We should capitalize Kamala (as in Harris)
- Fixed – Win10 1903 update resulted in garbled CCs
- Fixed – Timeouts while playing recordings over VPN
- Fixed – Moving task failing at the Replacing Original File step
- Fixed – Clip has a stutter and then is out of sync after that
- Fixed – Apparent 5 GB file size limit on S3 moves
- Fixed – Clip and Add to Playlist fails with SetDestinationFile unable to communicate with Library
- Fixed – AWS refresh on SnapStream is limited to 1000 despite AWS buckets having no object limits
- Fixed – Some recordings become unavailable in the Library after they are moved to another video folder successfully
- Fixed – Two transcode nodes stop getting issued new tasks, because others are stuck
- Fixed – Unable to export to specific DropBox path
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.
Release Notes 9.3
Release Notes 9.3
New Features
- Clipping across recording boundaries
- Gapless recording
Improvements & Bug Fixes
- XDCam transcodes preserve caption data
- Ability to transcode to H.264 from source files with no audio
- Task notifications can now be minimized
- “Recorded by Tuner” workflow filter
- Fullscreen mode hides mouse pointer
- Workflow filters are now hidden when “Only When Run Manually” trigger is selected
- Support for 3x playback speed with audio
- Added Facebook Live and Youtube Live in Expand Details section of clips
- Jump To Time dialog box can now be dismissed with the ESC key
- Automatically add a space after hashtags(#) and mentions (@) when composing a Tweet
- Remote Tune Only mode for IPTV Reflector instances
- Ability to clear a single clip marker
- Links to social posts launch in new tabs by default
- User setting to enable the video player zoom bar by default
- Group permission to enable/disable Transcribe feature
- Improved seeking during playback
- Improvements to Facebook Live posting
- Improvements to Import Users feature
- Target Folder in Exports now defaults to the previously selected destination
- Various display and interface improvements
- Fixed – ShowSqueeze nodes do not purge temporary files
- Fixed – Multiview Play All/Pause All button is not updated with playback state
- Fixed – Indicators are hard to select on mobile devices
- Fixed – Trimming a file and refreshing the page results in the wrong end time
- Fixed – With security disabled, analytics refers to the single user with a GUID
- Fixed – Sony CI accounts have incorrect “account type” field
- Fixed – Modifying the zoom time in Zoom Track Bar subtracts 1 second
- Fixed – Log filter has no error handling
- Fixed- When editing a queued Tweet, bad reply-to link shows no error message
- Fixed- Ranged tag is not added in the right place when playback marker is outside boundaries
- Fixed- No validation error in Tweet creation for blank Post At time
- Fixed- Facebook Live stream stats show 0s after the stream stops
- Fixed- Facebook Live shares don’t update live
- Fixed- Tags added via Workflow don’t autopopulate in the Search bar
- Fixed- Character limit on Source URL field in IPTV lineup settings
- Fixed- Unable to stream Live to Facebook or YouTube from Multiviewer
- Fixed- Clicking a time-coded tag doesn’t jump to that time in playback
- Fixed- Cannot unmute when switching active windows in Multiviewer
- Fixed- From Periscope or YouTube Live posted list, reposting to Facebook doesn’t work
- Fixed- Endless “Uploading” screen when action doesn’t match import file
- Fixed- Export workflow fails to export metadata.xml
- Fixed- Folder refresh times out
- Fixed- “Copy a link to this item” fails in Firefox and Chrome
- Fixed- Thumbnail generation and HLS monitoring stop when the master node connection is lost
- Fixed- Multiviewer windows overlap in some resolutions in Chrome
- Fixed- Failure importing users file
- Fixed- Export to JW reports failure, but file is exported
- Fixed- Bookmark buttons are still active when editing a bookmark
- Fixed- Transcribe feature fails to index transcribed file
- Fixed- Task memory limit exceeds 950MB
- Fixed- Fast Forward/ Rewind playback buffers and stalls
- Fixed- Adelaide (AU) time zone isn’t handled correctly
- Fixed- Exported XML replaces RecordingId with EpisodeId
- Fixed- Zoom window loses its place when web player is resized
- Fixed- Clip markers do not show up when selecting a bookmark for the first time
- Fixed- Frame.io export fails to upload index files
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.
Release Notes 9.2
Release Notes 9.2
New Features
- Proxy file generation and playback
- Transcript generation for recordings without closed captions
- Display closed captions natively in playback window using HTML5
- Closed caption display in the multiviewer
- Support for Azure AD SAML 2.0
- Workflow filter for recording length
- Export to the JW video platform
- Allow an admin to trigger a password reset for a cloud user
- Ability to assign users to a group in a batch
- Automatic database backups
- Include Title and Description when posting to Twitter
- Export filtered log results
- Export analytics to CSV
Improvements & Bug Fixes
- Thumbnail images in Library
- Exclude disabled tuners from license limits
- My Clips membership is retained for clips remuxed through a workflow
- Better logging for recordings missing caption data
- Ability to crop when clipping from multiviewer and elsewhere
- Ability to cross-post when live streaming
- Ability to preview streams in encoder interface
- Ability to turn off new features pop-up administratively
- Upload SRTs to Sony Ci as asset elements instead of assets
- Improved handling of start/stop tags in HLS
- Display and interface improvements
- Fixed- Can’t transcode to H.264 transport stream or XDCAM with an S3 folder as the target
- Fixed- Closed caption time code snippets in Web Player and View Transcript page don’t match
- Fixed- In Android fullscreen, tapping the video doesn’t pause
- Fixed- Date/time ranges don’t apply to analytics graph correctly
- Fixed- Zoomable trackbar loses focus after resize
- Fixed- In mobile interface, social options are displayed when they shouldn’t be
- Fixed- Seeking in H.264 transport streams causes playback hang
- Fixed- Without CreateClip permission, switching between Image and Video in social tab breaks duration string
- Fixed- When Create Clips is not granted, Clips of “tweetable” length in the web player twitter tab can only be queued, not Tweeted directly
- Fixed- Changes to media item tags are not reflected in the clip tab
- Fixed- When canceling unsaved dialog modal for playlist sort change, the order does not revert to existing right away
- Fixed- IE11 crashes when playing back items with a large number of tags
- Fixed- With the player paused, moving the zoom window does not move the filled portion of the zoom bar
- Fixed- UIRT settings on an encoder stream don’t take effect until the stream is disabed and re-enabled
- Fixed- On-the-fly transcodes are not immediately searchable
- Fixed- Clipping from Live TV ignores clip filename settings
- Fixed- Moving a media item causes the collaboration tab to lose all clips and bookmarks
- Fixed- Merging two clips with CC data results in a file with no CC data
- Fixed- Can’t play back MP4 files in S3 folders in the multiviewer
- Fixed- Download with Auxiliary Files doesn’t work for files in S3 folders
- Fixed- Refreshing an S3 folder doesn’t pick up deleted files
- Fixed- Can’t submit a clip in the Clip tab without using the mouse
- Fixed- Returning from fullscreen is broken in Chrome 71.0.3578.80
- Fixed- Using skip buttons during 2x playback returns playback speed to 1x
- Fixed- Clip title is not focused when using keyboard shortcuts
- Fixed- Grid view for Recording Schedule with large numbers of inputs takes too long to load
- Fixed- Library shows negative durations after unexpected shutdown
- Fixed- Ooyala export has hardwired options that aren’t reflected in Export options
- Fixed- Advanced search tool doesn’t handle multiple channel selections correctly
- Fixed- Clip + email is not available in the Clip tab when SnapStream Sharing is disabled
- Fixed- Creating a secondary output on an encoder fails if the protocol is set to RTMP
- Fixed- Clip title immediately resets to default upon task submission
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.
Release Notes 9.1
Release Notes 9.1
New Feature
- Live TV in Multiviewer
- Collaborative clipping tab in web player
- Live Stream to Facebook Live
- Live Stream to YouTube
- Live Stream to Periscope
- Export to Sony Media Ci
- Export to frame.io
- “Read only” access option for video folders
- New usage reporting per user
- Ability to reassign keyboard shortcuts
- New virtual remote for DirecTV web tuning
- RTMP output option for SnapStream encoder
- Workflow filter for local channels
- Ability to view Guide by tuner
Improvements and Bug fixes
- Ability to crop video when Sharing clips
- Better mobile experience in web player
- “Refresh” button in Social tab
- Ability to configure SAML from XML
- Autocomplete for tags
- Ability to run software install without starting software services
- Improvements to playback and clipping
- Other display and interface improvements
- Fixed- Incorrect warning for garbled CC data
- Fixed- Incorrect cropped output resolution for clips/gifs
- Fixed- Clip and Share from Live TV does not autopopulate subject
- Fixed- Special character not handled correctly in CC data
- Fixed- Clip + Transform gives timestamp and crop options when audio-only transcode is selected
- Fixed- Timestamp and watermark positions don’t reset when moving from Clip + Transform to Clip + Share
- Fixed- Encoder low bitrate messages don’t handle stream resets correctly
- Fixed- Sorting doesn’t work when viewing API users
- Fixed- SnapStream Broker restarting in a loop with exception “System.IO.IOException: The process cannot access the file ‘_1bv.fdt’ because it is being used by another process”
- Fixed- Integrated tuning on IP-IP encoders failed validation
- Fixed- Clips don’t inherit tags from parent items
- Fixed- Clipping from specific file never completes
- Fixed- API users are sometimes created with truncated or blank passwords
- Fixed- Live TV session fails after 1 minute
- Fixed- “Ghost recordings” on tuner restart
- Fixed- Merge Playlist with Add to Segment Fails At Clip step
- Fixed- Restarting the SnapStream broker service does not expire sessions
- Fixed- Account menu expands improperly at mobile resolution
- Fixed- Watch Recording – Latest version of Firefox 61.0.2 (64-bit) is moving focus in the Resize Zoom Window
- Fixed- Can’t add multiple buckets in the same S3 path
- Fixed- Clip and share in Clip tab is missing the Keep Clip option
- Fixed- Setting a clip start (and no end) and then opening the clipping tab results in error dialog
- Fixed- Clip & Export to S3 location results in unplayable clip
- Fixed- Mute shortcut goes from Mute to full volume
- Fixed- Multiview Play All/Pause All button doesn’t update based on the playback state
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at (877 )696-3674 or +1(713)554-4560.
Release Notes 9.0
Release Notes 9.0
New Feature
- Advanced clipping/tweeting/posting interface in the web player
- New fast and slow playback rates
- Ability to show timecode starting at 0 during playback instead of the clock time
- I / O keyboard shortcuts for setting clip start and end
- Cropping with varying aspect ratios during clipping
- Add Amazon S3 bucket as a video folder
- SAML 2.0 Authentication Integration (Okta, Ping, and others)
- Tuner-specific playback controls from the Tuner Settings page
- Ability to attach files when submitting a support ticket using the SnapStream UI
- One-click download of media file + timeindex & srt.
- Ability to export Schedule page
- Ability to switch Public playlists back to Private
- Ability to select a range in the Library with Shift + Click
- Filter by tuner in the Library
- Ability to limit clip duration globally
- Integrated tuning in IP/IP encode settings
- Ability to import Federated playlists
Improvements & Bug fixes
- Removed support for the browser plugin
- Added duration of shared content for email recipients
- Added logging when we attempt to authenticate an external account
- Ability to specify exact times for once jobs when creating them from the guide
- Improvements to Twitter monetization
- New options for global left/right padding
- “All Live” button on the multiviewer.
- Improvements to logging on SnapStream encoders
- Added user and group permissions to folder and Workflow exports
- IIS Express wrapper now replaces missing config files moved by Windows Update
- Added Help tab in the web player
- XDCam transcodes now set MXF timecode
- XDCam transcodes now preserve embedded captions
- Added an initial scheduling pass that puts recordings on the same channel on the same tuner
- Notifications for some set-top box error cases
- Fixed- Playback of in-progress transcodes occasionally lacks audio for some users
- Fixed- Non-reproducible hangs from in-progress transcodes
- Fixed- Record All New resulted in a show being recorded 4 times the same night
- Fixed- Trimmed files are being remuxed as if they were clips.
- Fixed- Playlist shows “Channel Not Found”
- Fixed- Multiviewer “play all” button starts in playing state even though videos start out paused in Safari
- Fixed- Workflow trigger for recording started does not behave properly for recordings that are NOT of format H.264 Transport Stream
- Fixed- Audio out of sync when exporting merged playlist to Avid
- Fixed- DVB-T H.264 channels are failing remux when a clip is made
- Fixed- HLS recordings failing
- Fixed- Failures on long H,264 transport stream clips without automatic remux
- Fixed- Error on FTP export: “MLSx fact value cannot be converted to integer value”
- Fixed- Task step progress updates don’t transition correctly
- Fixed- Clip failure with automatic remuxing enabled
- Fixed- DB Backup fails if the Temp directory doesn’t exist
- Fixed- Failed to finish creating MP4 remux output file within 20 minutes
- Fixed- Time operator for search not working properly in the web UI
- Fixed- UI performance issues along with ShowSqueeze task failures with a last message of, “H.264 is in an unknown state”.
- Fixed- Focused check boxes prevent F2 key press events from triggering
- Fixed- H.264 ShowSqueeze into the iPod formats fail with unspecified error
- Fixed- GIF preview always 16×9 Aspect Ratio
- Fixed- Library sidebar panels don’t close when screen is resized
- Fixed- Recordings do not start after software upgrade
- Fixed – Player window does not resize when existing fullscreen on Mac
- Fixed- Going into fullscreen doesn’t fill the screen with the video
- Fixed- Interaction between Live TV and recording resulted in System.NullReferenceException
- Fixed- Schedule > Stats results in Exception in WebUI
- Fixed- Bad audio in Multiviewer on startup
- Fixed- Small tasks from failed tasklists are shown as Pending
- Fixed- No warning when cluster lost communication with a node in the cluster until there was a resulting backlog of tasks.
- Fixed- Opening a library sidebar modal with a browser width between 500 and 900 leaves the bar open.
- Fixed- Clipping from MP4 source files that don’t currently reside on SnapStream local drives take an abnormally long period of time to complete
- Fixed- Sporting events not highlighted in green in the program guide
- Fixed- Recordings from osprey are having issues
- Fixed- Tweet won’t send although it is under 280 characters from the tweet modal
- Fixed- Adding a Box and Microsoft account with the same email value causes an exception
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.
Release Notes 8.5
Release Notes 8.5
New Feature
- Support for recording from HLS streams
- Support for recording from MPEG-DASH streams
- Permission toggle for the ability to stop a recording
- Workflow filter for the user or user group that created a recording job
- Ability to train IR codes for directional buttons and Menu
- Toggle for turning off confirmation emails for shared clips
- Twitter Monetization for In-Stream Video Ads
- Support for Microsoft Azure Blob Storage as an export destination
- Support for Microsoft OneDrive as an export destination
- Support for Box as an export destination
- Workflow Action for Federated Transfer
- Toggle for turning off cleanup of closed captioning data
Improvements & Bug fixes
- New clipping engine for H.264
- New options for recording filename formats
- Display of manual recordings in the Program Guide
- Better handling of episodes that have been recorded already in the past
- Option to send a warning for a recording with no closed caption data before the recording has finished
- Send a warning when a node in a cluster goes offline
- Display software version for non-administrative users
- Improvements to integrated tuning
- Improved UI feedback when editing transcript
- Better handling of cancel requests for Export tasks
- Ability to view recording of a specific channel at a specific time
- Add “Force External Tuning on Recording Switch” option for cloud
- Fixed- Clip of a clip plays fine initially, then crashes Safari.
- Fixed- Final frames of clip have minor distortion in Safari & Firefox on Mac
- Fixed- Clipping a recording from thor encoder with autoremux clip turned on results in video of black screen
- Fixed- Pressing Enter to submit forms doesn’t work
- Fixed- LDAP-linked groups get deleted from a group when saving with bad LDAP password
- Fixed- Showsqueezing a 14-hour merged file hangs with EndpointNotFoundException
- Fixed- Recordings from SS encoders “are not broadcast safe in black levels”
- Fixed- Inaccurate clipping of recording from Osprey encoder in Cloud
- Fixed- Watching LiveTV with “Automatically convert H.264 recordings to .MP4” results in exceptions
- Fixed- Clipping files with odd encoding settings can lockup FFProbe
- Fixed- Linked servers dropdown has wrong text when you use the browser back button
- Fixed- Server (incorrectly) sending exception across wcf in some weird cases
- Fixed- With only TLS 1.2 enabled, the broker is not starting
- Fixed- Editing an analog tuner shows dropdowns for Color Settings adjustment fields
- Fixed- IE11 webplayer: while playing, quickly pressing the skip back/forward button twice in quick succession pauses the video
- Fixed- Using more accurate H.264 clipping results in clips that can’t be processed by GIF Brewery on OS X
- Fixed- Clip of clip resulted in bad file
- Fixed- Tuning encoder streams are constantly being reset after power outage (secondary outputs have unreachable destination)
- Fixed- When deleting a task, popup has non-functional button
- Fixed- Inaccurate clips made from recordings that come from audio re-encode node
- Fixed- Firefox somewhat rarely gets stuck at a loading spinner when seeking backwards in HLS.js
- Fixed- Can’t copy/paste from transcript in IE web player to Word 2007
- Fixed- Padding is not applied to the first recording in a Scheduled Guide job
- Fixed- Chrome HTML5 Player: Pressing skip to end causes the playback to start at the beginning
- Fixed- Deleting a playlist before a tasklist including an Add to Playlist step results in a failed task and breaks the details page
- Fixed- Keep Clip while Tweeting still deletes the clip
- Fixed- Clipping from RTMP created out of sync mp4
- Fixed- Two recordings from the same H.264 Multicast stream result in one that plays back and another that is detected as MPEG2 TS and refuses to playback
- Fixed- Using different creds for export path and resulting export shows the task completed, but the file didn’t actually export
- Fixed- Out of sync clip on cloud demo server
- Fixed- Remux to mp4 is causing files to lose AV sync
- Fixed- Playback controls in new Firefox can become transparent when moving the mouse at certain times in full screen
- Fixed- Workflow “switch to” action after a “move” action doesn’t give me the option to switch to the moved file
Need help? Have questions?
You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.