With SnapStream's DVR technology, the Harris County Sheriff’s Office is able to more efficiently:
The Harris County Sheriff’s Office (HCSO) Public Information Office previously contracted with an outside media monitoring agency to keep track of relevant news. If the HCSO needed to review a TV news story, even just a segment, a copy of the clip had to be purchased individually from the agency on a VHS cassette tape. These clips could be prohibitively expensive, and accordingly, the purposes for which the HCSO could justify ordering them were somewhat limited.
For example, during the investigation of a police-involved shooting, an apparent witness appeared on a number of local news programs with a constantly changing account. In order to determine whether the person had actually witnessed the event, or was repeating information from earlier news broadcasts, the HCSO needed to order segments from 33 different news programs. Their total bill for these clips was over $2,000. Along with other factors, the size of the bill for this service prompted HCSO to seek another solution.
Through dramatically reduced cost and increased speed and convenience, SnapStream’s DVR technology not only streamlines existing uses of TV news clips, it also opens up possible uses that were previously prohibited by cost or time constraints. These uses include:
The HCSO’s Snapstream Enterprise TV appliance provides more than three months’ worth of fault-tolerant storage, making it possible for the PIO to achieve near-total awareness of media coverage of the Sheriff’s Office. Furthermore, the appliance enables users to capture live television on demand, enabling the PIO to capture law enforcement events as they unfold in the media. These capabilities have become an important asset to the PIO’s vital responsibility of managing the HCSO’s relationship with the public whom they have sworn to serve and protect.
A DirecTV satellite signal is demodulated upstairs and distributed throughout the Sheriff’s Office via coaxial cable. The Snapstream Enterprise appliance resides in the server room and is administered by the HCSO in-house IT department. SnapStream is connected to the LAN, and any networked computer with Link software is able to stream live TV and stream or download previously recorded TV content. Users can save segments, which can then be edited or burned to DVD locally.