St. Johns school, ranked #1 in Houston (#23 in the country) wanted to enable their teachers to easily find TV clips for their lessons. For this, they installed a SnapStream Edu system. Now teachers are able to record shows to a central DVR, pull up the recordings on their laptops from anywhere on campus and create clips as needed. Even other departments, such as the athletics department and the school’s marketing department are now using SnapStream regularly.
It’s not uncommon for educators to incorporate television clips into their lectures, but for teachers at St. John’s, a highly ranked K12 private school in Houston(ranked #1 in Houston and #23 in the country) , the process was often inefficient and difficult to execute. “If you knew of the TV clip, you might be able to Google it or find it on YouTube,” said St. John’s CIO Jeff Ritter. “But even then, you’re at the mercy of ‘did you see it?’ and go from there. Before that, some teachers might have been recording on VHS. You also had teachers buying video sets from PBS, where you knew of a show like Cosmos where three episodes of the sixth season had content you wanted. But you were at the disposal of what you knew of and what you could get your hands on.” As CIO, Ritter not only teaches several classes, including an intro to Java course and one on computer hardware networking, but he’s also responsible for the technology infrastructure and integration within the school. So when Rakesh Agrawal, SnapStream’s CEO and an alum of St. John’s, approached Ritter seven years ago about incorporating SnapStream into the school’s curriculum, Ritter was open to testing it out.
Over the last eight years of using the SnapStream product, Ritter has been impressed with the company’s responsiveness and support. “The support staff is great,” he said. “They follow up to the nth degree, trying to make sure everything’s resolved. We’ll call in and they’ll stay on the phone, they’ll log-in remotely, they’ll go through and look through everything. They’ve been tremendous. They finish everything when they say they’re going to; it’s not like we spend four hours waiting for them to finish something, it’s very efficient.”
Ritter’s experience with SnapStream has been overwhelmingly positive. “For those classes that are video intensive, SnapStream allows the teacher to grab just what they want without having to deal with YouTube, etc. Being able to search the text of the broadcast means teachers can find what they are specifically looking for faster.”