New Features

• Proxy file generation and playback
• Transcript generation for recordings without closed captions
• Display closed captions natively in playback window using HTML5
• Closed caption display in the multiviewer
• Support for Azure AD SAML 2.0
• Workflow filter for recording length
• Export to the JW video platform
• Allow an admin to trigger a password reset for a cloud user
• Ability to assign users to a group in a batch
• Automatic database backups
• Include Title and Description when posting to Twitter
• Export filtered log results
• Export analytics to CSV

Improvements & Bug Fixes

• Thumbnail images in Library
• Exclude disabled tuners from license limits
• My Clips membership is retained for clips remuxed through a workflow
• Better logging for recordings missing caption data
• Ability to crop when clipping from multiviewer and elsewhere
• Ability to cross-post when live streaming
• Ability to preview streams in encoder interface
• Ability to turn off new features pop-up administratively
• Upload SRTs to Sony Ci as asset elements instead of assets
• Improved handling of start/stop tags in HLS
• Display and interface improvements
• Fixed- Can’t transcode to H.264 transport stream or XDCAM with an S3 folder as the target
• Fixed- Closed caption time code snippets in Web Player and View Transcript page don’t match
• Fixed- In Android fullscreen, tapping the video doesn’t pause
• Fixed- Date/time ranges don’t apply to analytics graph correctly
• Fixed- Zoomable trackbar loses focus after resize
• Fixed- In mobile interface, social options are displayed when they shouldn’t be
• Fixed- Seeking in H.264 transport streams causes playback hang
• Fixed- Without CreateClip permission, switching between Image and Video in social tab breaks duration string
• Fixed- When Create Clips is not granted, Clips of “tweetable” length in the web player twitter tab can only be queued, not Tweeted directly
• Fixed- Changes to media item tags are not reflected in the clip tab
• Fixed- When canceling unsaved dialog modal for playlist sort change, the order does not revert to existing right away
• Fixed- IE11 crashes when playing back items with a large number of tags
• Fixed- With the player paused, moving the zoom window does not move the filled portion of the zoom bar
• Fixed- UIRT settings on an encoder stream don’t take effect until the stream is disabed and re-enabled
• Fixed- On-the-fly transcodes are not immediately searchable
• Fixed- Clipping from Live TV ignores clip filename settings
• Fixed- Moving a media item causes the collaboration tab to lose all clips and bookmarks
• Fixed- Merging two clips with CC data results in a file with no CC data
• Fixed- Can’t play back MP4 files in S3 folders in the multiviewer
• Fixed- Download with Auxiliary Files doesn’t work for files in S3 folders
• Fixed- Refreshing an S3 folder doesn’t pick up deleted files
• Fixed- Can’t submit a clip in the Clip tab without using the mouse
• Fixed- Returning from fullscreen is broken in Chrome 71.0.3578.80
• Fixed- Using skip buttons during 2x playback returns playback speed to 1x
• Fixed- Clip title is not focused when using keyboard shortcuts
• Fixed- Grid view for Recording Schedule with large numbers of inputs takes too long to load
• Fixed- Library shows negative durations after unexpected shutdown
• Fixed- Ooyala export has hardwired options that aren’t reflected in Export options
• Fixed- Advanced search tool doesn’t handle multiple channel selections correctly
• Fixed- Clip + email is not available in the Clip tab when SnapStream Sharing is disabled
• Fixed- Creating a secondary output on an encoder fails if the protocol is set to RTMP
• Fixed- Clip title immediately resets to default upon task submission

Need help? Have questions?

You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.