New Features

• New and improved clipping interface
• Add Branding (Intro/Outro) to Clips
• Export to Kaltura video platform

‍Improvements & Bug Fixes

• Live button to jump to the current time
• Seek closer to the live edge for in-progress recordings
• Automatically set the opposing clip point
• User setting to auto minimize task notifications
• Option to play at the start, last watched or Live position of In-Progress Recordings
• Option to switch FPS filters for QAM Encoders
• Option to make Clip thumbnail generation asynchronous
• Support for DropBox Pro/Business Team folders
• Allow smaller clip sizes
• Add SnapStream STB to SnapStream Pro
• Fixed – Don’t require “Administer Server Settings” to enable “Allow Playing to Set-Top Box”
• Fixed – Exporting to OneDrive for business doesn’t seem to work but export task shows successful
• Fixed – Local DVB-T lineup configured with channels using 8 Mhz bandwidth changes to 7 on click
• Fixed – Editing a DVB-T lineup and clicking any of the configured channels, changes the bandwidth to 7 Mhz
• Fixed – Adding an emoji after composing a tweet causes linebreaks to be removed
• Fixed – Thumbnail generation was causing clips to take longer than necessary
• Fixed – Input fails after a couple of keypresses when viewing in-progress recordings on mobile
• Fixed – HLS playback of some random segment sizes causes a recording to be unplayable
• Fixed – Users with the social admin permissions can change a queued post/tweets target account to a user account
• Fixed – Pasting into the social dialogs is scrolling to the bottom of the page
• Fixed – a clip hang
• Fixed – Right Single Quotation Mark Causing JW Export to Fail
• Fixed – Remux step of clip failing when the end is near the end of the file
• Fixed – Recording slice change not happening on video sync point
• Fixed – Scrolling transcript during playback stops part way through very long recording
• Fixed – Tweeting with an exclude tag disables monetization and doesn’t add the exclude tag to your video
• Fixed – Restart process hung after communication timeout
• Fixed – Social media update polling is too frequent
• Fixed – Clip and Transform to H.264 MP4 results in embedded captions being lost in the resulting MP4
• Fixed – Watching Live TV from a non-multicast stream opens up VLC instead of playing back in the webplayer
• Fixed – LiveTV from STB: Video freezes when recording finishes on same channel
• Fixed – Jittery video 2 minutes into clip when playing back in Chrome. Audio goes out of sync when dropped into Premiere
• Fixed – Twitter randomly fails when trying to tweet
• Fixed – Last chosen clip folder is not persistent and always defaults to first alphabetically listed folder
• Fixed – Unable to Add Export folder with OneDrive account unless you have the Post Videos to YouTube permission
• Fixed – Exporting to OneDrive works when the account is a OneDrive Personal account, but not when it is a OneDrive Business account
• Fixed – We should capitalize Kamala (as in Harris)
• Fixed – Win10 1903 update resulted in garbled CCs
• Fixed – Timeouts while playing recordings over VPN
• Fixed – Moving task failing at the Replacing Original File step
• Fixed – Clip has a stutter and then is out of sync after that
• Fixed – Apparent 5 GB file size limit on S3 moves
• Fixed – Clip and Add to Playlist fails with SetDestinationFile unable to communicate with Library
• Fixed – AWS refresh on SnapStream is limited to 1000 despite AWS buckets having no object limits
• Fixed – Some recordings become unavailable in the Library after they are moved to another video folder successfully
• Fixed – Two transcode nodes stop getting issued new tasks, because others are stuck
• Fixed – Unable to export to specific DropBox path

Need help? Have questions?

You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.