Request Pricing
Request Pricing
Login
Features
Overview
Product Tour
Record & Search TV
Clip & Share
Streams & Events
Moco: Monitoring & Compliance
How it Works
How it Works
Record & Search TV
Share TV Clips to Twitter & Facebook
Distribute TV & Video
Monitoring & Compliance
NEW
Live Video Production
Products
SnapStream Pro
SnapStream Enterprise
SnapStream Cloud
Encoder (Component & HDMI)
Encoder (QAM & ATSC)
Encoder (HD-SDI)
Encoder (DVB-T)
Proxy Generation Node
NEW
SnapStream TV
Storage Calculator
Industries
News & Media
Entertainment
Universities
Sports
Government
Customers
Case Studies
TV Search
Clip & Share
Monitoring
Support
Pricing
Training
Company
About Us
Careers
Blog
Press
Contact Us
Login
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
How it Works
How it Works
Record & Search TV
Share TV Clips to Twitter & Facebook
Distribute TV & Video
Monitoring & Compliance
NEW
Live Video Production
SnapStream Pro
SnapStream Enterprise
SnapStream Cloud
Encoder (Component & HDMI)
Encoder (QAM & ATSC)
Encoder (HD-SDI)
Encoder (DVB-T)
Proxy Generation Node
NEW
SnapStream TV
Storage Calculator
Overview
Product Tour
Record & Search TV
Clip & Share
Streams & Events
Moco: Monitoring & Compliance
TV Search
Clip & Share
Monitoring
Industries
News & Media
Entertainment
Universities
Sports
Government
Customers
Case Studies
Support
Support
Email SnapStream Support
Volicon Support Home Page
NEW
Email Volicon Support
NEW
Volicon Knowledgebase
NEW
Volicon Manuals
NEW
Volicon Transition Center
NEW
Training
Release Notes
Training
NEW
User Resources
Admin Resources
How-To Guides
Storage Calculator
Support Policies
Status
EDU Training
Cheat Sheets
Quick Start Guides
Knowledgebase
Search Support
Company
About Us
Careers
Customers
Blog
Press
Contact Us
Login
Request Pricing
Login
Request Pricing
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
Version 9.0 | Build 9943 | July 18, 2018
New Feature
Advanced clipping/tweeting/posting interface in the web player
New fast and slow playback rates
Ability to show timecode starting at 0 during playback instead of the clock time
I / O keyboard shortcuts for setting clip start and end
Cropping with varying aspect ratios during clipping
Add Amazon S3 bucket as a video folder
SAML 2.0 Authentication Integration (Okta, Ping, and others)
Tuner-specific playback controls from the Tuner Settings page
Ability to attach files when submitting a support ticket using the SnapStream UI
One-click download of media file + timeindex & srt.
Ability to export Schedule page
Ability to switch Public playlists back to Private
Ability to select a range in the Library with Shift + Click
Filter by tuner in the Library
Ability to limit clip duration globally
Integrated tuning in IP/IP encode settings
Ability to import Federated playlists
Improvements and Bug fixes
Removed support for the browser plugin
Added duration of shared content for email recipients
Added logging when we attempt to authenticate an external account
Ability to specify exact times for once jobs when creating them from the guide
Improvements to Twitter monetization
New options for global left/right padding
"All Live" button on the multiviewer.
Improvements to logging on SnapStream encoders
Added user and group permissions to folder and Workflow exports
IIS Express wrapper now replaces missing config files moved by Windows Update
Added Help tab in the web player
XDCam transcodes now set MXF timecode
XDCam transcodes now preserve embedded captions
Added an initial scheduling pass that puts recordings on the same channel on the same tuner
Notifications for some set-top box error cases
Fixed- Playback of in-progress transcodes occasionally lacks audio for some users
Fixed- Non-reproducible hangs from in-progress transcodes
Fixed- Record All New resulted in a show being recorded 4 times the same night
Fixed- Trimmed files are being remuxed as if they were clips.
Fixed- Playlist shows "Channel Not Found"
Fixed- Multiviewer "play all" button starts in playing state even though videos start out paused in Safari
Fixed- Workflow trigger for recording started does not behave properly for recordings that are NOT of format H.264 Transport Stream
Fixed- Audio out of sync when exporting merged playlist to Avid
Fixed- DVB-T H.264 channels are failing remux when a clip is made
Fixed- HLS recordings failing
Fixed- Failures on long H,264 transport stream clips without automatic remux
Fixed- Error on FTP export: "MLSx fact value cannot be converted to integer value"
Fixed- Task step progress updates don't transition correctly
Fixed- Clip failure with automatic remuxing enabled
Fixed- DB Backup fails if the Temp directory doesn't exist
Fixed- Failed to finish creating MP4 remux output file within 20 minutes
Fixed- Time operator for search not working properly in the web UI
Fixed- UI performance issues along with ShowSqueeze task failures with a last message of, "H.264 is in an unknown state".
Fixed- Focused check boxes prevent F2 key press events from triggering
Fixed- H.264 ShowSqueeze into the iPod formats fail with unspecified error
Fixed- GIF preview always 16x9 Aspect Ratio
Fixed- Library sidebar panels don't close when screen is resized
Fixed- Recordings do not start after software upgrade
Fixed - Player window does not resize when existing fullscreen on Mac
Fixed- Going into fullscreen doesn't fill the screen with the video
Fixed- Interaction between Live TV and recording resulted in System.NullReferenceException
Fixed- Schedule > Stats results in Exception in WebUI
Fixed- Bad audio in Multiviewer on startup
Fixed- Small tasks from failed tasklists are shown as Pending
Fixed- No warning when cluster lost communication with a node in the cluster until there was a resulting backlog of tasks.
Fixed- Opening a library sidebar modal with a browser width between 500 and 900 leaves the bar open.
Fixed- Clipping from MP4 source files that don't currently reside on SnapStream local drives take an abnormally long period of time to complete
Fixed- Sporting events not highlighted in green in the program guide
Fixed- Recordings from osprey are having issues
Fixed- Tweet won't send although it is under 280 characters from the tweet modal
Fixed- Adding a Box and Microsoft account with the same email value causes an exception