SMS Terms of Service

These SMS Terms of Service apply to text messages sent by or on behalf of SnapStream Media Inc. (“SnapStream,” “we,” “us,” or “our”).

By providing your mobile phone number and opting in to receive SMS messages from SnapStream, you agree to receive recurring text messages from SnapStream at the phone number you provided.

Types of Messages You May Receive

SnapStream may send SMS messages related to:

 • Product demos, trial requests, or sales conversations
 • Customer support or account-related follow-ups
 • Event, webinar, or meeting reminders
 • Product updates or relevant service communications
• Marketing or promotional messages, where permitted

Message Frequency

Message frequency varies depending on your relationship with SnapStream and your interactions with us.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details about your messaging or data plan.

Opt-Out Instructions

You may opt out of receiving SMS messages from SnapStream at any time by replying STOP to any message.

After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from SnapStream unless you opt in again.

Help Instructions

For help, reply HELP to any SnapStream SMS message, or contact us at: sales@snapstream.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Eligibility

You represent that you are the account holder or authorized user of the mobile phone number you provide to SnapStream. You agree to notify us if you change or deactivate your mobile number.

Privacy

Your use of SnapStream SMS messaging is subject to our Privacy Policy, available at:

https://www.snapstream.com/privacy-policy

We do not sell or share SMS opt-in consent with third parties for their marketing purposes.

Changes to These Terms

We may update these SMS Terms of Service from time to time. Any changes will be effective when posted on our website or otherwise made available to you.

Contact Us

For questions about these SMS Terms of Service, contact SnapStream at:

SnapStream Media Inc.
4201 Main St. Suite200
Houston, Texas 77002-4411
sales@snapstream.com

Last Update: 6/8/2026