SMS Terms of Service
These SMS Terms of Service apply to text messages sent by or on behalf of SnapStream Media Inc. (“SnapStream,” “we,” “us,” or “our”).
By providing your mobile phone number and opting in to receive SMS messages from SnapStream, you agree to receive recurring text messages from SnapStream at the phone number you provided.
Types of Messages You May Receive
SnapStream may send SMS messages related to:
• Product demos, trial requests, or sales conversations
• Customer support or account-related follow-ups
• Event, webinar, or meeting reminders
• Product updates or relevant service communications
• Marketing or promotional messages, where permitted
Message Frequency
Message frequency varies depending on your relationship with SnapStream and your interactions with us.
Message and Data Rates
Message and data rates may apply. Please contact your mobile carrier for details about your messaging or data plan.
Opt-Out Instructions
You may opt out of receiving SMS messages from SnapStream at any time by replying STOP to any message.
After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from SnapStream unless you opt in again.
Help Instructions
For help, reply HELP to any SnapStream SMS message, or contact us at: sales@snapstream.com
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Eligibility
You represent that you are the account holder or authorized user of the mobile phone number you provide to SnapStream. You agree to notify us if you change or deactivate your mobile number.
Privacy
Your use of SnapStream SMS messaging is subject to our Privacy Policy, available at:
https://www.snapstream.com/privacy-policy
We do not sell or share SMS opt-in consent with third parties for their marketing purposes.
Changes to These Terms
We may update these SMS Terms of Service from time to time. Any changes will be effective when posted on our website or otherwise made available to you.
Contact Us
For questions about these SMS Terms of Service, contact SnapStream at:
SnapStream Media Inc.
4201 Main St. Suite200
Houston, Texas 77002-4411
sales@snapstream.com
Last Update: 6/8/2026